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PC-ACE user guide index

Information in this user guide will provide support for the PC-ACE free billing Medicare software. A complete help manual is also available within the PC-ACE software program.

Review the PC-ACE training modules for assistance with using the software. Select the appropriate training module based on your line of business - Part A: PC-ACE Institutional Training Module or Part B: PC-ACE Professional Training Module.

Helpful tip: When using PC-ACE, identify any required fields that are missing information by clicking Save on any screen.

Prior to contacting the EDI Services Help Desk for assistance, please review all the information provided below as well as the help feature within PC-ACE. To access the program's help feature, click "Help" and then "Help Topic" from the main toolbar in PC-ACE.

Section Details
Intro

PC-ACE quick steps

  • High level overview of setup and use of PC-ACE
Section 1 

PC-ACE configuration

  • Setup of provider, patient, submitter, and payer ID screens

  • General navigation tips and sign on information

Section 2

 

Claim entry

  • Entering Medicare primary claims and specialty claims (i.e. ambulance, podiatry)
Section 3

Enter a Medicare secondary claim

  • How to enter a Medicare secondary claim
Section 4

Importing claims from another software

  • How to import claims from another software in PC-ACE
Section 5

Flu, pneumonia, COVID-19, hepatitis B, or monoclonal antibody (mAb) infusion injection roster billing 

  • Setup and claims entry of roster bills
Section 6

Claim list management

  • Viewing and managing entered claims including saving, printing, and deleting
Section 7

Prepare/Reactivate claims for transmission

  • Preparing an initial claim file or reactivating full or partial files of claims
Section 8

Connect to First Coast 

  • Connecting through a Network Service Vendor or the portal to send files
Section 9

Electronic reports

  • Downloading, viewing, and reviewing electronic reports
Section 10

Exiting PC-ACE including backup/restore feature

  • Exiting, backing up, and restoring the software