User guides / instructions

More information on claim entry, including screen shots of the software, is available in the

The following instructions are for entering a claim with Medicare as the secondary payer.

The Comparative Billing Report (CBR) for Part A providers furnishes a detailed examination of the comparative data that Medicare considers when determining how the provider’s billing patterns…

First Coast’s Secure Provider Online Tool (SPOT)

First Coast’s Secure Provider Online Tool (SPOT)

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient department services.

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient department services.

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome.