User guides / instructions

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The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

PC-ACE User Guide: Section 6 - Claim list management

The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise maintain claims. 

PC-ACE User Guide: Section 9 - Electronic reports

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.

PC-ACE User Guide: Section 8 - Connect to First Coast

Once claims have been entered and prepared, the next step is to connect to First Coast.

PC-ACE User Guide: Section 8 - Connect to First Coast

Once claims have been entered and prepared, the next step is to connect to First Coast.

PC-ACE User Guide: Section 6 - Claim list management

The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise maintain claims. 

PC-ACE User Guide: Section 9 - Electronic reports

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.

PC-ACE User Guide: PC-ACE quick steps

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

PC-ACE User Guide: PC-ACE quick steps

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

PC-ACE User Guide: Section 1 - PC-ACE configuration

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.